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Responding to illegitimate negative reviews: how defensive responses affect purchase intentions (PUB-462)

Responding to illegitimate negative reviews: how defensive responses affect purchase intentions (2025) is listed in the DePaul Resource Map with a link to the published version (Journal of Services Marketing).

PUB-462 · 2025 · Journal of Services Marketing1

DOI

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Authors

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Sources

  1. zero-pub OpenAlex fill 2026-08-21. Archived source retained by Resource Map maintainers. View current source